NHTSA Complaint #10957096 — 2007 HONDA CR-V

ABOUT 4 MONTHS AGO MY RIGHT-SIDE BACK PASSENGER'S DOOR WAS MAKING A LOUD NOISE WHEN THE CAR DOORS WERE TRYING TO LOCK WHILE I WAS DRIVING, OR WHEN I USED THE CAR REMOTE OR LOCK PANEL ON DRIVERS SIDE DOOR. COME TO FIND OUT THAT IT WAS THE ACTUATOR NEEDS TO BE REPLACED. NOW, MY FRONT-PASSENGERS DOOR AND TRUNK DO NOT OPEN, HOWEVER, NO LOUD SOUNDS ARE HAPPENING EXCEPT FOR THE RIGHT-SIDE BACK PASSENGER'S DOOR. I THOUGHT I COULD HANDLE THE SOUND, BUT NOW THIS ISSUE HAS PROGRESSED AND IS A HUGE INCONVENIENCE EVERY TIME I USE MY CAR. MOST RECENTLY, ON 2/25/17 MY DAUGHTER AND I CAME HOME AND PARKED ALONG THE STREET FROM OUTSIDE OF MY HOME. I HAD MY DAUGHTER IN THE VEHICLE STRAPPED IN HER CAR SEAT, UPON EXITING THE DRIVERS SIDE I CLOSED THE DOOR AND THE CAR LOCKED. I TRIED USING THE REMOTE TO UNLOCK THE DOORS THAT WERE STILL "FUNCTIONING" (DRIVERS SIDE DOOR & LEFT-SIDE BACK PASSENGERS DOOR) WHICH DID NOT WORK! I HAD TO USE THE CAR ALARM TO WAKE UP MY DAUGHTER TO SEE IF SHE COULD UNBUCKLE HERSELF BUT UNFORTUNATELY, AFTER SHE GOT OUT OF HER SEAT SHE WAS UNSUCCESSFUL TRYING TO OPEN THE DOORS THEY WOULD NOT OPEN FROM THE INSIDE EITHER. I MUST HAVE TRIED THE REMOTE AND USING THE ACTUAL KEY IN THE DRIVERS DOOR FOR A GOOD 5 MINUTES WHICH FELT LIKE AN ETERNITY. THIS MATTER IS A HUGE MANUFACTURING ISSUE THAT IS STILL NOT RESOLVED IN THE REPORTED ACTIVE CLASS ACTION LAWSUIT. WITH SOME HELP FROM A NEIGHBOR WE MANAGED TO GET THE DOOR OPEN TO GET MY DAUGHTER OUT. I'M TRULY DISAPPOINTED WITH HONDA AS I'VE NEVER HAD ISSUES WITH HONDA AS I FELT THAT HONDA IS EXCEPTIONALLY RELIABLE. AS OF YESTERDAY'S FIASCO INVOLVING MY DAUGHTER I WILL BE SEEKING OUT COUNSEL FROM A LITIGATOR ON THIS ISSUE SINCE IT SEEMS THAT IT HAS NOT BEEN RESOLVED, KNOWING THAT THIS PROBLEM CONTINUES TO PERSIST WHICH IS A DANGEROUS SITUATION TO HAVE YOUR OWN CHILDREN LOCKED INSIDE. PARENTS WORST NIGHTMARE.