NHTSA Complaint #10956883 — 2005 DODGE STRATUS

THE VEHICLE WAS PURCHASED IN 2013 " AS IS" (USED) F ROM A CAR LOT. THERE WERE AT LEAST 2 OR 3 ALIGNMENTS COMPLETED DUE TO REPAIRS ON RELATED PARTS. AFTER EACH ALIGNMENT, THE STEERING WHEEL WOULD TURN TO AN ANGLED POSITION AFTER A FEW DAYS OR A WEEK. WHEN TURNING THE STEERING WHEEL TO THE RIGHT OR TURNING IT TO THE RIGHT WHILE BACKING UP IN REVERSE, A LOUD POP CAN BE HEARD COMING FROM THE VEHICLE. THE NOISE HAS ALWAYS SEEMED TO COME FROM THE LEFT SIDE OF THE CAR. EVERYTHING SUGGESTED AS REPAIRS HAS BEEN DONE. BOTH BALL JOINTS WERE REPLACED. ALL FRONT AND BACK STRUTS WERE REPLACED. ALSO THERE HAS BEEN A PROBLEM WITH THE SUSPENSION CAUSING NOISE AND BOUNCING WHILE DRIVING. ALL OF THIS HAS HAPPENED ON CITY STREETS, DRIVING ABOUT 35 MPH OR MUCH LESS. A MECHANIC SUGGESTED IN 2013 THAT THE CAR MIGHT HAVE AN ELECTRICAL PROBLEM BUT ALMOST EVERYTHING HAS WORKED WELL FOR THE PAST 4 YEARS WITH NO PROBLEMS EXCEPT FOR THE WINDSHIELD WIPER SPEED WHICH DOES NOT WORK ON THE REGULAR BACK AND FORTH AND SUPER FAST SPEED. THE WIPER SWITCH WAS REPLACED WHICH DIDN'T HELP. A DODGE DEALERSHIP CHECKED IT LAST WEEK AND SAID THAT THE WIPER MOTOR WORKS. ONLY ONE OF MANY AUTO REPAIR PLACES TRIED TO CHARGE ME FOR AN ELEC ISSUE. ALSO IN 2013, THE FIRST CAR REPAIR SHOP I TOOK IT TO DID NOT DETECT ANY RECALLS AND THEY LISTED A DIFFERENT VIN # WHICH IS:[XXX], ON MY PAPERWORK. A DEALERSHIP TOLD ME IT WAS NOT VALID WHEN I CONTACTED IT FOR PARTS. A DIFFERENT VIN # IS ON THE CAR TITLE WHICH IS IN MY NAME. COULD THIS CAR BE PART OF A CHOP SHOP SCAM? I'VE HAD A PROBLEM TRYING TO FIND PARTS THAT MATCH THE COLOR AND YEAR ESPECIALLY FOR AN INSIDE DOOR PANEL. ALSO I FILED POLICE REPORTS BECAUSE SOMEONE HAS ENTERED THE CAR REPEATEDLY AND ILLEGALLY WITHOUT FORCED ENTRY AND MAY HAVE A KEY. THE SELLER OF THE CAR WAS DISHONEST WHEN THE CAR WAS PURCHASED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR