NHTSA Complaint #10956681 — 2004 LEXUS ES

I HAD A CAR ACCIDENT APPROXIMATELY ONE MONTH AGO DUE TO SUDDEN UNINTENDED ACCELERATION AND LOSS OF STEERING IN A 2004 LEXUS ES330. I AM THE ONLY OWNER OF THE CAR AND I HAD IT SERVICED REGULARLY OVER THE PAST 13 YEARS. THE NIGHT OF MY ACCIDENT I LOST COMPLETE CONTROL OF MY CAR AS I ATTEMPTED TO MERGE ON TO THE LOCAL LANES OF AN INTERSTATE HIGHWAY IN NORTHERN, NJ. THE CAR ACCELERATED TO THE LEFT AND CROSSED SPED ACROSS 8 LANES OF THE HIGHWAY, INCLUDING OVER A MEDIAN BEFORE IT SPUN AROUND AND JERKED TO A STOP IN THE LEFT LANE OF THE WEST BOUND LANES FACING EAST. I WAS HIT HEAD ON BY ANOTHER DRIVER. I WAS NOT INJURED, BUT THE CAR WAS A TOTAL LOSS. BOTH OF MY PARENTS ALSO CURRENTLY DRIVE LEXUS VEHICLES, AND BOTH MODELS WERE NOTED TO HAVE SIMILAR ISSUES. FURTHERMORE, MY MOTHER RECENTLY RECEIVED A LETTER INDICATING HER CAR WAS BEING RECALLED DUE TO THE PASSENGER AIR BAG ISSUES, THE LETTER STATED WHILE TOYOTA WOULD OFFER WHAT THEY CONSIDERED TO BE A SUITABLE FIX AT NO CHARGE. THE LETTER FURTHER EXPLAINED THAT THEY DID NOT CURRENTLY POSSESS THE PARTS NEEDED FOR THE REPAIRS AND WOULD BE IN TOUCH IN THE FUTURE, NO INDICATION OF THE EXPECTED TIME FRAME WAS PROVIDED. BETWEEN MY ACCIDENT AND KNOWING BOTH OF MY PARENTS ARE CURRENTLY DRIVING VEHICLES THAT ARE UNSAFE TO DRIVE, BY TOYOTA'S OWN ADMISSIONS, I HAVE BEEN AND CONTINUE TO EXPERIENCE SIGNIFICANT DISTRESS. I AM AWARE OF THE SIGNIFICANT FINES AND SUITS SETTLED AGAINST TOYOTA IN THE PAST, BUT THEY CONTINUE TO SEEM UNFAZED DESPITE THEIR CARS PUTTING ALL OF OUR LIVES AT RISK DAILY. I AM ALSO INCREDIBLY DISGUSTED BY THEIR HISTORY OF VICTIM BLAMING AND WOULD LOVE TO DO WHATEVER I CAN TO BRING ATTENTION TO THIS ISSUE. I FEEL IT IS ONLY FAIR THAT TOYOTA ACCEPT RESPONSIBILITY FOR THEIR SEEMINGLY NEVER ENDING LIST OF WRONGDOING AND TAKE IMMEDIATE STEPS TO CORRECT ONGOING ISSUES.