NHTSA Complaint #10956650 — 2005 TOYOTA SIENNA

IN STATIONARY MODE MY SLIDING DOORS WILL NOT OPEN, OR WILL OPEN INTERMITTENTLY, OR WILL NOT OPEN AT ALL OR WILL NOT CLOSE AT ALL OR WILL NOT LATCH. THE PASSENGER DOOR WOULD NOT CLOSE ALL THE WAY AND SO I HAD TO DRIVE HOME WITH THE DOOR UNLATCHED AND BEEPING AT ME STAYING PART WAY OPEN EVEN WHILE OPERATING THE VEHICLE. I SEE THAT THE 2005 TOYOTA SIENNA WAS GIVEN AN EXTRA 9 YEARS WARRANTY FOR THIS ISSUE OR 120K MILES, MY CAR HAS ONLY 110K MILES AND HAS THE SAME ISSUES AS THE NHTSA CAMPAIGN NUMBER: 16V858. BOTH DOORS WERE AFFECTED WITHIN A WEEK OF EACH OTHER. THE DEALER DIAGNOSED THE ACTUATOR MOTORS ON BOTH SIDES AS COINCIDENTALLY GOING OUT AT THE SAME TIME BUT REPLACING THE ACTUATOR MOTOR ON THE PASSENGER SIDE DID NOT FIX THE ISSUE. AFTER REMOVING THE PASSENGER DOOR THEY SAY THAT THE CABLE IS BAD AND THE CLUTCH IS WORN OUT ON THE MOTOR/PART THAT MOVES THE DOOR IS BAD OR BROKEN. THE FIRST NIGHT I SAW THE PROBLEM THE CAR ALARM CAME ON REALLY MUFFLED AND RAN THE BATTERY DOWN SO THE BATTERY HAD TO BE REPLACED. THIS MAY HAVE BEEN ASSOCIATED WITH THE DOOR IS MY THINKING SINCE ALL THIS HAPPENED WITHIN A FEW HOURS OF EACH EVENT. (THIS DOOR HAS BEEN FROZEN SHUT TWICE SINCE I HAVE OWNED THE VEHICLE AND HAD TO WAIT FOR IT TO THAW TO GET IT TO OPEN OR SHUT.) THIS VEHICLE HAS NOT HAD HEAVY USE, ONLY LIGHT USE.