NHTSA Complaint #10956524 — 2011 GMC SIERRA 1500

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE'S DASHBOARD WAS CRACKED IN THREE DIFFERENT AREAS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE DASHBOARD WAS CRACKED; HOWEVER, THE REPAIR WAS NOT COMPLETED DUE TO THE DEALER'S REFUSAL TO REPAIR THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER DID NOT CONSIDER THE RECALL VALID AND WAS TRYING TO GET THE RECALL OVERTURNED IN COURT. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 93,308. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.