NHTSA Complaint #10955653 — 2013 FORD FUSION
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 10955653 |
| Vehicle | 2013 FORD FUSION |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 33,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I TRADED THIS CAR INTO THE COVERT FORD DEALERSHIP LAST 8-2016. THE DOOR WOULDN'T CLOSE AND I WENT TO TRADE THE CAR IN THIS WAS THE SAME EXACT PROBLEM LISTED IN THE DOOR LATCH RECALL. THEY MADE ME PAY FOR THE PARTS TO FIX THE DOOR, MY VEHICLE WASN'T INCLUDED IN THE RECALL. I WAS UNAWARE OF THE FORD DOOR LATCH PROBLEM AND MY DAD HAD TOLD ME AFTER THE FACT THERE WERE RECALL PROBLEMS AND ARTICLES ALL OVER THE INTERNET. MY VEHICLE WAS MANUFACTURED IN MEXICO, AND THIS WAS A SOURCE OF THE PROBLEM. I HAVE TRIED TO CONTACT FORD TO REPORT THIS AND EXPAND THE RECALL AND I GET ABSOLUTELY NO WHERE. I WANTED TO SEE ABOUT GETTING REFUNDED FOR WHAT THE DEALERSHIP CHARGED ME AT TRADE IN. I WAS AMAZED THAT FORD NEW OF THE PROBLEM AND STILL DID NOTHING, TO TRY AND EXPAND THE RECALL. THIS IS A VERY DANGEROUS ISSUE. I WAS HOPING TO GET SOME HELP OR GETTING SOME FURTHER INFORMATION FROM YOU ALL.
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