NHTSA Complaint #10955498 — 2014 FORD EXPLORER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10955498
Vehicle	2014 FORD EXPLORER
Component	FUEL/PROPULSION SYSTEM
Date of Incident	April 1, 2014
Date Filed	February 19, 2017
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

SULFUR OR ROTTEN EGG SMELL WHILE GOING UP A HILL WHEN THE VEHICLE HAS TO DOWNSHIFT INTO A LOWER GEAR. ALSO WHEN ACCELERATING RAPIDLY LIKE ON A ON RAMP TO THE INTERSTATE. I CALL A FORD DEALER AND THEY ACTED LIKE THEY HAD NO CLUE OF THE PROBLEM. WE ENDED UP SELLING THE VEHICLE AND LOSING MONEY AND THIS WAS ONE OF THE REASONS TO SELL. I HAVE SEEN MANY MORE CLAIMS ONLINE ABOUT THIS AND ON SOCIAL MEDIA AND WANTED TO REPORT THAT I HAVE HAD THE SAME PROBLEM AS WELL.

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