NHTSA Complaint #10955399 — 2013 FORD C-MAX

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10955399
Vehicle	2013 FORD C-MAX
Component	WHEELS
Date of Incident	February 7, 2017
Date Filed	February 18, 2017
Mileage	68,978 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

A GRINDING, WHINING NOISE DEVELOPED AT ABOUT 66,000 MILES. BECAUSE IT WAS A ROAD NOISE AND I WAS TOLD BY THE DEALERSHIP THAT I WOULD SOON NEED NEW TIRES, I REPLACED THE TIRES. THE NOISE CONTINUED AND I WENT BACK TO THE TIRE DEALER WHO INSPECTED THE CAR AND INFORMED ME THAT THE DRIVER'S SIDE REAR WHEEL BEARING NEEDED REPLACEMENT. I REPLACED THE WHEEL BEARING AND NO MORE NOISE. I WAS TOLD IF I CONTINUED DRIVING WITH THAT PART I WOULD HAVE SHORTLY LOST MY WHEEL AND THE CAR WOULD HAVE BEEN OUT OF CONTROL.

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