NHTSA Complaint #10954790 — 2011 GMC TERRAIN

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10954790
Vehicle	2011 GMC TERRAIN
Component	FUEL/PROPULSION SYSTEM
Date of Incident	February 1, 2017
Date Filed	February 15, 2017
Mileage	75,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

PURCHASED MY CERTIFIED 2011 GMC TERRAIN 7/12/2016. AFTER DRIVING A FEW DAYS NOTICED CAR WAS STALLING WHILE ACCELERATING OR IN STOP AND GO TRAFFIC. (1ST SERVICE) TOOK IT IN 7/28/2016 TO BE SERVICED, WAS TOLD IT WAS THE CATALYTIC CONVERTER-VEHICLE WAS BETTER, BUT STILL HESITATES ON TAKE OFF (2ND SERVICE) TOOK IT IN 11/10/2016 RECEIVED THE RECALL NOTICE ABOUT THE FUEL PUMP. FINALLY IT SEEMS TO BE DRIVING BETTER'FOR A COUPLE OF WEEKS (3RD SERVICE) TOOK IN 1/16/2017 TO BE SERVICED- CAR COMPLETELY SHUT OFF ON BUSY HIGHWAY SEVERAL TIMES DURING MORNING RUSH HOUR (STOP AND GO TRAFFIC), THIS TIME ENGINE LIGHT CAME ON. WAS TOLD SOMETHING TO DO WITH ELECTRICAL PROGRAMMING COMMUNICATING WITH THE FUEL PUMP?! AS OF TODAY CAR IS STARTING TO STALL AND HESITATE AGAIN. MY CERTIFIED WARRANTY IS UP IN 3/2017, MY FEAR IS NEXT FEW INCIDENTS WILL NOT BE COVERED. KEEP IN MIND I HAVE NOT HAD THIS VEHICLE A YEAR YET. I HAVE A CERTIFIED LEMON. I DESERVE A REFUND/UPGRADE.

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