NHTSA Complaint #10954574 — 2013 JEEP WRANGLER

TAKATA RECALL. VEHICLE DOES NOT STAY DRY. TOP HAS NEVER BEEN REMOVED, T-TOP REMOVED ONCE, LEAKS, MOISTURE CONDENSATION PROBLEM WHERE A GREEN HOUSE EFFECT OCCURS REGULARLY, MOLD GROWS QUITE RAPIDLY JEEP HAS BEEN IN SHOP EVERY WINTER SEASON WITH MOISTURE PROBLEMS. GIVEN BACK WITH ASSURANCE OF NOT REOCCURRING. EVERY WINTER I RETURN WITH SAME PROBLE NOW DEALERSHIP IS REFUSING TO HELP AND HAS DIRECTED ME TO GO ELSEWHERE WITH A VOICEMAIL MESSAGE ON 8 FEBRUARY I AM UNDER THE UNDERSTANDING ANY WARRANTY WORK MUST BE DONE AT SAME GARAGE WHY? AM I BEING TOLD THEY CAN NOT FIX VEHICLE OR HELP ME? I AM HAVING ELECTRICAL PROBLEMS NOW TOO AND I CAN'T MAKE AN APPOINTMENT BECAUSE OF PERSISTING TO HANG UP OR REFUSING TO DIRECT ME TO MANAGEMENT P 8 FEBUARY I FILED AN ATTORNEY GENERAL COMPLAINT BUT THEY DON'T REPRESENT UNLESS SEVERAL HAVE COMPLAINED ABOUT THE SAME ISSUE. FAILED TO RECOGNIZE THE LEMON LAW AND ARE HOSTILE TO DEAL WITH. ELECTRICAL PROBLEM IS DRIVER SEAT BELT SIGNAL DOES NOT TURN OFF EVEN THOUGH SEAT BELT IS FASTENED. WHILE DRIVING. DUE TO THE AMOUNT OF TIME ADDRESSING THE WARRANTY PROBLEM WITH DEALERSHIP AND AN AVOIDANCE TO REPLACE I FILED A SAFETY COMPLAINT IN 2014 SINCE THEN NOTHING BUT CONTINUED PROBLEMS AND JEEP REMAINS UNFIXED ON THE LAST VISIT AN EXTRA SUBSTANCE WAS PUT ON FLOORBOARD ON PASSENGER SIDE TO INDICATE A HOLE HAD BEEN FIXED WITH PUTTING A PERMANENT COMPOUND CALLED RHINO PLASTER. WHEN CONFRONTED I WAS TOLD IT CAME FROM THE FACTORY LIKE THAT AFTER RESEARCHING I WAS INFORMED IT DOES IN FACT NOT. I FILED AN ATTORNEY GENERALS COMPLAINT ON 8 FEBUARY 2017 AND SINCE DECEMBER 2016 AM NOT ABLE TO GET TO SHOP DUE TO DELAYS FROM DEALERSHIP. I WAS PUT IN CONTACT WITH MR. BROWN EXTENSION 2302 TO EXPLAIN HARDSHIPS AND IN DECEMBER 2016 NOT TO MENTION NOT RESTORING MY VEHICLE TO FACTORY SPECIFICATIONS AND PUTTING A SUBSTANCE ON MY VEHICLE WITHOUT PERMISSION. "