NHTSA Complaint #10954451 — 2015 CHEVROLET TRAX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10954451
Vehicle 2015 CHEVROLET TRAX
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 7,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

MY 2015 CHEVROLET TRAX HAS 7900 MILES ON IT AND I HAVE HAD A PROBLEM WITH SMELLING GAS IN THE CAB FOR OVER A YEAR. I SMELL IT MOST IN THE WINTER WHEN THE HEATER IS ON AND WHEN I START THE VEHICLE. THE SMELL ONLY LAST FOR A MINUTE OR SO BUT IT IS VERY STRONG. WE HAVE TAKEN TO THE DEALERSHIP SEVERAL TIMES AND THEY HAVE NOT BEEN ABLE TO REPLICATE THE PROBLEM. WE CALLED GM AND THEY TALKED TO THE DEALERSHIP AND TOLD US SINCE THE DEALERSHIP COULD NOT REPLICATE THE PROBLEM THEN THERE WAS NOTHING ELSE THEY COULD DO. I KNOW THAT IT DOES NOT HAPPEN EVERY TIME I START THE VEHICLE. I NOTICE IT MORE WHEN I HAVE DRIVEN IT A LITTLE AND THEN STOPPED TO GO IN THE STORE AND WHEN I COME BACK OUT AND START IT THE FUMES ARE REALLY BAD. I TOLD THE DEALERSHIP THIS AND THEY TRIED DRIVING IT AND STOPPING AND TURNING IT BACK ON, BUT THEY HAVE NEVER SMELLED IT. I DID A GOOGLE SEARCH FOR CHEVROLET TAX GAS SMELL IN CAR AND FOUND A CHEVY TRAX FORUM WHERE OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND THERE DEALERSHIPS ARE TELLING THEM THE SAME THING. THEY CAN REPLICATE THE PROBLEM SO THERE IS NOTHING THEY CAN DO. I AM JUST WORRIED THAT WITH THE FUMES BEING SO STRONG THAT IF THERE WAS A SPARK OR IF MY PHONE WOULD RING COULD THIS CAUSE AN EXPLOSION, OR COULD IT CAUSE HEALTH PROBLEMS FROM BREATHING THE FUMES.

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