NHTSA Complaint #10954402 — 2011 CHEVROLET EQUINOX

I PURCHASED THIS CAR IN 2014 WITH APPROX. 80,000 MILES ON IT BUT WAS TOLD BY THE SALES ASSOCIATE THAT THIS WAS A GREAT CAR AND A GREAT DEAL. THIS CAR HAS BEEN NOTHING BUT PROBLEMS. THE CAR HAS A TICKING NOISE AND SOUNDS LIKE A DIESEL BUT EVERYTIME I TOOK IT IN TO CHEVY THEY TOLD ME THIS IS THE WAY CHEVY CARS SOUND AND THAT NOTHING WAS WRONG WITH IT. FINALLY MY ENGINE LIGHT TURNS ON AND THE CAR WILL NO LONGER TURN ON SO I HAVE TO GET IT TOWED AND THEY TELL ME THE INTAKE CAM ACTUATOR SOLENOIDS WENT OUT SO THEY REPLACED IT. THEN I CONTINUE TO HEAR THE TICKING NOISE AND THE CAR STILL RUNS ROUGH AND LOUD BUT AGAIN THEY TELL ME NOTHING IS WRONG WITH THE CAR. ONCE AGAIN THE ENGINE LIGHT COMES ON AND I HAVE TO GET TOWED BACK INTO TOWN OVER TWO HOURS AWAY FOR THEM TO TELL ME THE TRANMISSION NEEDS TO BE REPLACED. I CONTACTED GM AND WAS TOLD THIS IS WHAT HAPPENS WHEN YOU BUY A USED CAR. HOW RUDE! NOW I AM NO LONGER UNDER THE EXTENDED WARRANTY AND MY CAR IS BACK AT CHEVY. THEY WANT ME TO PAY FOR 4 HOURS OF LABOR TO TAKE APART MY ENGINE SO THEY CAN TELL ME WHAT EXACTLY IS WRONG WITH MY CAR BUT DID MENTION A PROBLEM WITH THE TIMING CHAIN. ARE THEY CRAZY? THESE CARS ARE A COMPLETE JOKE. I CAN NOT BELIEVE THAT GM WOULD NOT RECALL THESE CARS WITH THE EXTENSIVE ISSUES THAT SO MANY PEOPLE ARE HAVING WITH THEM. I MEAN SERIOUSLY THEY SHOULD BACK UP THEIR PRODUCTS SO PEOPLE WILL CONTINUE TO BUY THEM. IF YOU ASK ME IM SURE THIS CAR HAS A PROBLEM WITH THE OIL CONSUMPTION WHICH WAS WHY I HEARD THE TICKING NOISE AND IS WHY THE CAR SOUNDED SO LOUD AND HEAVY LIKE A DIESEL. THEY NOT THESE CARS HAVE A MAJOR ENGINE ISSUE BUT DO NOTHING ABOUT IT. I STILL HAVE SEVERAL YEARS LEFT TO PAY OFF THIS CAR AND AM COMPLETELY UPSIDE DOWN. ALL I WANT IS FOR GM TO PAY OFF THIS CAR SO I CAN TAKE MY SERVICES ELSEWHERE. DROVE A HONDA WITH OVER 200,000 MILES BEFORE IT GAVE ME ANY TYPE OF PROBLEMS. VERY DISAPPOINTED.