NHTSA Complaint #10954373 — 2013 CHEVROLET MALIBU

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10954373
Vehicle	2013 CHEVROLET MALIBU
Component	WHEELS
Date of Incident	January 31, 2017
Date Filed	February 13, 2017
Mileage	40,850 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

MY MALIBU STARTED MAKING A STRANGE NOISE SHORTLY AFTER I PASSED THE 40000 MILE MARK BACK IN LATE NOVEMBER OF 2016. I THOUGHT IT MIGHT BE TIRES AS THEY WERE ORIGINAL TO THE VEHICLE SO I REPLACED ALL 4 BUT THE NOISE WAS STILL THERE. I THEN WENT ON LINE TO INVESTIGATE IF OTHER MALIBU OWNERS WERE HAVING SIMILAR PROBLEMS. I DISCOVERED THAT THERE WERE MULTIPLE CASES LIKE MINE THAT INVOLVED THE WHEEL HUB ASSEMBLY FAILING ON THIS PARTICULAR VEHICLE. I PURCHASED TWO NEW REAR WHEEL ASSEMBLY'S AND INSTALLED THEM WHICH TOOK CARE OF THE PROBLEM. EVEN THE PERSON AT THE AUTO PARTS STORE SHARED WITH ME THAT HE HAD REPLACED 3 ON HIS FATHERS MALIBU. I HAVE NEVER HAD A WHEEL HUB ASSEMBLY FAIL ON ANY VEHICLE I HAVE OWNED LET ALONE ONE WITH LESS THAN 41000 MILES ON IT. IF I HAD NOT REPLACED THE PARTS WHEN I DID I DO NOT KNOW WHAT THE CONSEQUENCE MIGHT HAVE BEEN WHEN THE PARTS FAILED COMPLETELY. I DO HAVE THE PARTS REMOVED FROM THE VEHICLE IF NEEDED.

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