NHTSA Complaint #10954042 — 2015 HARLEY-DAVIDSON FLHTCUTG

FIRST INCIDENT 2015, LOG IN EST 100 MILES, MC STARTED SMOKING. DEALERSHIP CHECKED OUT NO PROBLEMS. SECOND INCIDENT ENGINE LOST POWER DOWN TO 35MPH COULD NOT GO HIGHER, DEALERSHIP FIXED PUT NEW CLUTCH NO CHARGE. THE THIRD TIME, IT REPEATED LOST POWER AGAIN SMOKE & BURNING INSIDE ENGINE AREA THE CLUTCH WAS OUT HAD TO BE TOWED. THIS THIRD TIME THE DEALERSHIP REFUSED TO FIX, I HAD ONLY 2100 MILES LOG AND CHARGED ME $500. THE GENERAL MANAGER TOOK ME ON A ROAD TEST TO CHECK MY SHIFTING. HIS CONCLUSION WAS A DEFECTED CLUTCH PROBLEM WHICH THEY FIXED . BUT THEY DID NOT REFUND ME. I NOW HAVE 5,000 MILES ON MY MC WITHOUT ANY PROBLEMS SO FAR SO IT WAS A DEFAULTED CLUTCH PROBLEM ON A BRAND NEW BIKE WHICH SHOULD HAVE BEEN COVERED UNDER THE RECALL.