NHTSA Complaint #10953924 — 2012 FORD FUSION SEATS

Complaint Details

ODI Number	10953924
Vehicle	2012 FORD FUSION
Component	SEATS
Date of Incident	November 15, 2016
Date Filed	February 10, 2017
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

I PURCHASED MY FUSION IN SEPTEMBER AND IN NOVEMBER STARTED USING THE HEATING OPTION ON THE DRIVERS SIDE SEAT. IT WOULD GET SO HOT I HAD TO SHUT IT OFF AS IT FELT LIKE IT WAS BURNING ME, MY SKIN WAS EXTREMELY SORE AFTER USING THE HEATER FOR A SHORT TIME.EN IN DECEMBER IT QUIT WORKING COMPLETELY. I TOOK IT TO A FORD DEALERSHIP RECENTLY AND WAS TOLD IT WOULD COST AROUND $500 TO FIX AND MY EXTENDED WARRANTY DOES NOT COVER IT. I HAVE FOUND NUMEROUS COMPLAINTS ON THE INTERNET ABOUT THIS AND AM HOPING FORR A RECALL OR ASSISTANCE IN PAYING TO HAVE THIS FIXED.

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