NHTSA Complaint #10953892 — 2003 FORD E-350

I WAS STOPPED AT A STOPLIGHT ON A HIGHWAY RAMP IN TOWN BEHIND ANOTHER VEHICLE WAITING FOR THE LIGHT TO TURN GREEN. AS I SAT WAITING, THE VAN SUDDENLY ACCELERATED INTO THE VEHICLE AHEAD OF ME WHILE THE BRAKES WERE STILL FULLY APPLIED! I DID NOT HAVE MY FOOT ON THE GAS PEDAL, JUST ON THE BRAKE. THE ACCELERATION WAS SO SUDDEN AND FAST THAT MY FRONT TIRES LEFT SKID MARKS BECAUSE THE BRAKES WERE FULLY APPLIED. I HAD BEEN USING THE CRUISE CONTROL EARLIER ON THE HIGHWAY, BUT HAD DISENGAGED IT BEFORE GETTING INTO TOWN, WELL BEFORE THE RAMP TO THE STOPLIGHT. THIS IS THE FIRST TIME THIS HAS HAPPEND WITH THIS VAN; HOWEVER, I ALSO OWN A 2001 FORD E350 VAN, AND BEFORE I STOPPED USING IT, I HAD PROBLEMS WITH THE CRUISE CONTROL ENGAGING WHILE I WAS DRIVING, AND REFUSING TO DISENGAGE. I HAVE REPORTED THESE INCIDENTS WITH BOTH OF MY VANS TO THE LOCAL FORD DEALERSHIP, BUT THEY SAID NOTHING WAS WRONG WITH THE VEHICLE.