NHTSA Complaint #10953821 — 2013 CHEVROLET TRAVERSE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10953821
Vehicle 2013 CHEVROLET TRAVERSE
Component STEERING
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

POWER STEERING HOSE LEAKED AT CONNECTIONS AT JUST A FEW YEARS OF AGE AND AT LOW MILES (40K). CHEVY PROCEEDS TO TELL ME IT'S A VERY COMMON ISSUE AND HOPE FOR ME THAT IT'LL BE A RECALL SO I CAN GET MY HUNDREDS BACK IN REPAIRS FOR A SMALL SIMPLE JOB, RIDICULOUS, SINCE IT LEAKED QUITE A BIT ON THE FLOORS, AND DOWN A HOT MOTOR, WHICH COULD POTENTIALLY DISRUPT POWER STEERING AS WELL AS A POTENTIAL FIRE HAZARD. JUST LOVE THAT MY PREGNANT WIFE DRIVES THIS DEATH TRAP EVERYDAY. GM WONT HELP SINCE I AM A SECOND OWNER, AS THEY PRETTY MUCH TELL ME THEY TREAT CUSTOMERS WHO PURCHASE THEM NEW AND/OR CERTIFIED WITH BETTER CUSTOMER SERVICE. IF THE DEALER TELLS ME IT'S SUCH A COMMON ISSUE THAT THESE POWER STEERING HOSES ARE BACKORDERED, THERE IS A DESIGN FLAW WITH THE CONNECTIONS AND GM NEEDS TO STAND UP TO KEEPING THEIR CUSTOMERS SAFE RATHER THAN WORRYING ABOUT THEIR POCKETS!

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