NHTSA Complaint #10950155 — 2007 HYUNDAI SONATA

ONE MORNING ON MY WAY TO WORK, I PLACED THE KEY IN THE IGNITION SWITCH AND TRIED TO START THE VEHICLE, BUT IT WOULD NOT START. I TURNED THE KEY OVER SEVERAL TIMES AND IT FINALLY STARTED UP. THIS HAPPENED ON SEVERAL DIFFERENT OCCASIONS WHETHER I WAS AT HOME, WORK, OR ANYWHERE IN PUBLIC. I THOUGHT IT WAS THE STARTER BASED ON MY EXPERIENCE WITH OTHER VEHICLES AND I WAS GOING TO HAVE IT REPLACED. THEN I STARTED HAVING ISSUES GETTING INTO THE CAR. I WOULD TRY TO UNLOCK THE DRIVER'S DOOR WITH THE KEY AND IT WOULD NOT UNLOCK THE FIRST TIME. I WOULD HAVE TO UNLOCK IT AGAIN (ESSENTIALLY UNLOCKING ALL OF THE DOORS) AND THEN THEY WOULD LOCK. I ALSO STARTED HAVING ISSUES LOCKING THE CAR DOORS FROM INSIDE THE CAR. I WOULD PRESS THE LOCK SWITCH ON THE DRIVER'S DOOR AND ALL OF THE DOORS WOULD LOCK EXCEPT FOR THE DRIVER'S DOOR. IT ONLY LOCKS IF I MANUALLY PUSH THE LOCK SWITCH. I DECIDED TO RESEARCH THE ISSUE SO I WENT AND READ SOME ONLINE DISCUSSION BOARDS. THERE WERE HUNDREDS OF PEOPLE WHO HAD THE SAME ISSUE AND I FIGURED THAT PERHAPS IT WAS A BAD SENSOR SO I TOOK THE CAR TO A HYUNDAI DEALER. I ASKED THEM TO DIAGNOSE THE PROBLEM AND THEY CAME BACK AND SAID THAT THE ELECTRICAL SYSTEM NEEDED TO BE REPLACED. THEY TOLD ME THAT EVENTUALLY I WOULD NOT BE ABLE TO USE THE KEY AND THAT I MIGHT NOT BE ABLE TO GET IN THE CAR OR START IT AGAIN BECAUSE OF THIS ISSUE. ON A SEPARATE ISSUE, WHENEVER IT RAINS WATER GETS IN THE TRUNK GATE. WHEN I LIFT THE TRUNK GATE UP WATER COMES RUNNING DOWN INTO THE TRUNK. I HAVE HAD TO LIFT IT UP ONE QUARTER, THEN HALF WAY, THEN THREE QUARTERS WAY ALLOWING WATER TO RUN DOWN ALONG THE TRACK AND OUT OF THE TRUNK GATE. IF I AM LUCK ONLY A HANDFUL OF WATER EVER MAKES IT INTO THE TRUNK.