NHTSA Complaint #10950109 — 2013 FORD ESCAPE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE LOW COOLANT WARNING INDICATOR ILLUMINATED. UPON INSPECTION, THE CONTACT NOTICED A PUDDLE OF COOLANT ON THE GROUND AND THE COOLANT WAS BELOW THE MINIMUM LINE. THE FAILURE OCCURRED FIVE OTHER TIMES. THE CONTACT STATED THAT THE VEHICLE ONLY EXPERIENCED THIS FAILURE WHEN THERE WAS EXTENDED DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A HOSE NEEDED TO BE REPLACED. THE SPECIFIC HOSE WAS NOT DISCLOSED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V431000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.