NHTSA Complaint #10950050 — 2003 JEEP LIBERTY

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS IN REVERSE, THE DRIVER HEARD A NOISE COMING FROM THE FRONT PASSENGER SIDE. THE CONTACT NOTICED THAT THE LOWER CONTROL ARM PIN WAS DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT DETACHED AND BOTH BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.