NHTSA Complaint #10949562 — 2012 CHRYSLER TOWN AND COUNTRY

THE BLIND SPOT DETECTION SYSTEM HAS FAILED. SENSORS IN THE REAR BUMPER HAVE FAILED CAUSING THE SYSTEM TO BE INOPERABLE. I HAVE SEEN SEVERAL SIMILAR COMPLAINTS WITH THE NHTSA FOR THIS VEHICLE FILED UNDER ELECTRICAL, UNKNOWN AND OTHER. THIS SAFETY FEATURE FAILED AT JUST OVER 50K MILES ON THIS VEHICLE. THIS FAILURE OCCURRED WHILE THE VEHICLE WAS IN OPERATION IN LIGHT TRAFFIC ON A CITY STREET. THE SERVICE BLIND SPOT SYSTEM MESSAGE DISPLAYED ON THE DASH WHERE THE SPEED OF THE VEHICLE IS NORMALLY DISPLAYED AND YELLOW WARNING LIGHTS APPEARED IN EACH REAR VIEW MIRROR. PRICED THE PARTS AT APPROX. $900.00 PER SENSOR UNINSTALLED. THE SYSTEM HAS BEEN SHUT OFF AT THIS TIME. THIS IS A NECESSARY SAFETY FEATURE FOR THIS LARGE FAMILY VEHICLE WITH NUMEROUS BLIND SPOTS. NUMEROUS COMPLAINTS RELATED TO THESE FAILING SENSORS (WITH THE NHTSA AND OTHER CONSUMER SITES) INDICATE THE PART IS INFERIOR AND/OR HAS BEEN INSTALLED BY THE MANUFACTURER IN AN AREA (EXPOSED UNDERSIDE OF REAR BUMPER FASCIA) WHERE IT IS MOST SUSCEPTIBLE TO WATER AND OTHER CORROSIVE ELEMENTS.