NHTSA Complaint #10949099 — 2002 VOLVO S60 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10949099
Vehicle	2002 VOLVO S60
Component	ELECTRICAL SYSTEM
Date of Incident	February 15, 2015
Date Filed	February 2, 2017
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

THE DRIVER'S CONTROL DOOR MODULE (DDM) HAS FAILED (VERY COMMON ON THE S60). THIS MODULE CONTROLS THE WINDOWS, DOOR LOCKS, REAR-VIEW MIRRORS, AND CHILD-SAFETY LOCKS ON THE REAR DOORS. NOW, BOTH REAR DOORS ARE PERMANENTLY LOCKED, AND CAN ONLY BE OPENED WITH THE OUTSIDE DOOR HANDLES. I FEEL THIS IS A SAFETY ISSUE. A NEW REPLACEMENT UNIT FROM VOLVO WILL SOLVE THIS ISSUE, BUT VOLVO DEALERS CHARGE ABOUT $800. A USED DDM WILL NOT WORK, DUE TO THE SOFTWARE ADDRESSING SCHEME USED BY VOLVO.

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