NHTSA Complaint #10949050 — 2014 BMW R 1200 GS

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 10949050
Vehicle 2014 BMW R 1200 GS
Component STRUCTURE
Date of Incident
Date Filed
Mileage 22,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

AT THE END OF THIS SUMMER I NOTICED MY FRONT STANCHIONS ON MY MOTORCYCLE COMING LOOSE IN AN AREA THAT IS CRIMPED. AFTER TAKING IT TO THE DEALER THEY INFORMED THAT BOTH WERE LOSE AND THAT IT WOULD NOT BE COVERED UNDER WARRANTY. THEY SAID AS I HAD DROPPED THE MOTORCYCLE IT WOULD NOT BE COVERED. AFTER GETTING THAT RESULT FROM MY DEALER AND BMW I DID MORE RESEARCH AND FOUND THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. WHILE BMW HAS REFUSED TO REPLACE MINE I FEEL BECAUSE OF THE NUMBER OF PEOPLE EXPERIENCING THE SAME ISSUE, MANY WITHOUT DROPPING THEIR MOTORCYCLE DROPS. IN ONE CASE THE PERSON JUST HAD THEIR FORKS REPLACED AND WITHIN 200 MILES OF OFF ROAD RIDING IT BROKE AGAIN. THERE MAY BE A BIGGER ISSUE. ALSO BECAUSE OF WHERE THIS FAILURE HAPPENS PEOPLES LIVES ARE IN DANGER. YOU CAN READ MORE ABOUT OTHERS EXPERIENCES BY FOLLOWING THESE LINKS. HTTP://ADVRIDER.COM/INDEX.PHP?THREADS/UPPER-STANCHION-CRIMPING-FAILURE.1184877/ HTTP://ADVRIDER.COM/INDEX.PHP?THREADS/BOTH-INNER-FORK-TUBE-BROKEN-AT-FIRST-DAY-OF-RIDE-150-MILLE-OF-USE.1185036/ HERE IS A PERSON TRYING TO DESIGN A FIX FOR THE ISSUE. HTTP://ADVRIDER.COM/INDEX.PHP?THREADS/SOLVING-THE-POST-2012-1200GS-STANCHION-SEPARATION-PROBLEM.1193566/ THESE PEOPLE HAVE CONTACT ME TO ADD THEIR INFORMATION TO THIS COMPLAINT [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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