NHTSA Complaint #10948953 — 2008 JEEP WRANGLER 4-DR 4X4 AIR BAGS

Complaint Details

ODI Number	10948953
Vehicle	2008 JEEP WRANGLER 4-DR 4X4
Component	AIR BAGS
Date of Incident	February 10, 2016
Date Filed	February 1, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PR

Consumer Description

RE: S33 / NHTSA 16V - 290 AND S43 I HAVE ATTENDED THE APPOINTMENT WITH THE DEALER AND THEY RETAINED THE JEEP FOR 4 DAYS REGARDING A RECALL. AFTER 4 DAYS I PICKED UP THE JEEP, BUT, THE CAME WITH THE EXCUSE THAT THEY WERE WAITING FOR THE PART IN QUESTION. I CAME UPSET, BECAUSE HOW THEY COORDINATED AN APPOINTMENT WITHOUT HAVING THE AIRBAG CLOCKSPRING. AFTER THAT I HAVE CALLED TO THE DEALER SEVERAL TIMES FOLLOWING UP FOR THE INSTALLATION OR REPLACEMENT OF SUCH PART. THE RECALL NOTICE ALSO DESCRIBED THAT THE VEHICLE HAD AN OPEN RECALL (S43). THIS WAS ALSO A SURPRISE BECAUSE I HAVE BEEN VERY DILIGENT DEALING WITH SAFETY ISSUES. THE DEALER IN PUERTO RICO IS CABRERA HRMNOS IN ARECIBO , PUERTO RICO. I WILL APPRECIATE YOUR SUPPORT TO SOLVE THIS SAFETY SITUATION. REGARDS, PD: I DON'T HAVE ANY PROBLEM WITH MY PERSONAL INFORMATION. *TR

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