NHTSA Complaint #10947862 — 2010 SUBARU OUTBACK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10947862
Vehicle 2010 SUBARU OUTBACK
Component ENGINE
Date of Incident
Date Filed
Mileage 126,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

2010 SUBARU OUTBACK 2.5L CVT AUTOMATIC 126,000 MILES. CAR WILL UNEXPECTEDLY SHUDDER THEN ENGINE WILL QUIT AT LOW RPMS EITHER COMING TO A STOP OR UPON INITIAL ACCELERATION FROM A STOP. SYMPTOMS MIMIC A MANUAL TRANSMISSION CLUTCH SLIPPING/STALLING. ENGINE OPERATING TEMPERATURE HAS NO EFFECT, NOR VEHICLE TURNING, OR VARYING ELECTRICAL LOADS. THIS IS AN EXTREMELY DANGEROUS SITUATION AS IT CAN HAPPEN WHEN PULLING OUT INTO TRAFFIC OR IN HEAVY TRAFFIC (FOR EXAMPLE) AND IT HAPPENS REPEATEDLY, UNEXPECTEDLY AND RANDOMLY. I URGE THE NHTSA IN THE STRONGEST POSSIBLE TERMS TO ISSUE MANDATORY RECALL AND REPAIR ORDER AS SOON AS POSSIBLE TO PREVENT LOSS OF LIFE AND SERIOUS INJURY. I AM AWARE OF MULTIPLE COMPLAINTS OF THIS PROBLEM. SUBARU HAS ISSUED TSB 16-90-13 WHICH ADDRESSES FAULTY PART REPLACEMENT IN TRANSMISSION TORQUE CONVERTER WITH A NEWLY REDESIGNED PART. HOWEVER, TO MY KNOWLEDGE, OWNERS ARE NOT BEING NOTIFIED OF THIS SERIOUS SAFETY SITUATION, NOR IS SUBURU REPLACING THE PART FREE OF CHARGE IF THE DRIVETRAIN WARRANTY HAS EXPIRED.I HAVE BEEN QUOTED $1200-$ 2000 DOLLARS FOR REPAIRS BY SUBARU. IT IS MY CONCERN THAT SINCE THE PROBLEM IS INTERMITTENT AND EXPENSIVE TO REPAIR, EVEN IF THE OWNERS ARE NOTIFIED BY A VOLUNTARY TSB, THEY MAY NOT GO TO THE EXPENSE TO HAVE IT REPAIRED, RESULTING IN POTENTIAL LOSS OF LIFE AND INJURIES. THIS NEEDS TO BE A MANDATORY RECALL. AS AN ASIDE, I AM AN AIRLINE CAPTAIN AND A FAA CERTIFIED MAINTENANCE TECHNICIAN WITH OVER 40 YEARS OF EXPERIENCE IN MAINTENANCE RELATED SAFETY ISSUES, AND IT IS MY OPINION THAT THIS SITUATION REQUIRES URGENT ACTION ON BEHALF OF NHTSA AND SUBARU. THANK YOU *TR

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