NHTSA Complaint #10947773 — 2012 GMC TERRAIN

OIL CONSUMPTION ISSUE: I REALIZED ABOUT 3 MONTHS AGO THAT MY CAR ENGINE WOULD SHAKE A BIT ON START UP AND DURING IDLE. I TOOK IT INTO THE DEALERSHIP FOR A DIAGNOSTIC TEST AND WAS TOLD THAT THERE WAS VERY LITTLE OIL IN THE CAR AND THAT IT WAS BURNT. I WAS VERY SURPRISED BECAUSE I HAVE NEVER HAD AN ISSUE LIKE THIS BEFORE. SO WE GOT AN OIL CHANGE AND THAT WAS THAT. ENGINE STILL SHOOK ON IDLE AND DURING STARTUP. 5000 MILES LATER I REALIZE THAT IT IS TIME FOR AN OIL CHANGE AND CHECK THE DIP STICK AND FIND THAT NOTHING APPEARS ON IT, INDICATING THAT IT IS SHORT AT LEAST 1.25 QUARTS. I FILL IT UP WITH 0.5 QUARTS AND STILL NOTHING ON THE DIP STICK. I HAVE LOOKED ONLINE AND SEEN THAT MANY OTHERS HAVE HAD THIS ISSUE OF OIL CONSUMPTION WITH 2010-2013 TERRAINS AND THAT THERE IS A BULLETIN ON IT (BELOW): HTTP://GM.OEMDTC.COM/1893/EXCESSIVE-OIL-CONSUMPTION-2010-2013-BUICK-CHEVROLET-GMC#COMMENT-1224 I CALL THE DEALERSHIP AND THE GMC CUSTOMER SERVICE LINE, CHECK MY VIN AND THEY SAY THERE ARE NO RECALLS ON MY CAR. WHAT AM I TO DO? THIS IS AN ONGOING ISSUE THAT MANY OTHERS HAVE COMPLAINED ABOUT IN BULLETINS AND ON THE WEBSITE ABOVE. I FEEL THAT THIS ISSUE HAS DONE ITS DAMAGE ON THE ENGINE AND IS GOING TO COST ME THOUSANDS TO REPAIR. *TR