NHTSA Complaint #10947758 — 2016 HONDA CIVIC

TL* THE CONTACT OWNS A 2016 HONDA CIVIC. UPON CHANGING GEARS FROM PARK TO ANY OTHER GEAR, THE GEARS WERE SLOW TO CHANGE OVER. THE VEHICLE JERKED AND LATER ACCELERATED TO CHANGE GEARS. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THE CAUSE OF THE FAILURES COULD NOT BE REPLICATED AND DIAGNOSED. A SERVICE CENTER MANAGER INDICATED THAT THE CONDITION WAS EXPERIENCED MORE THAN TWICE FROM A TEST DRIVE, BUT PROVIDED NO RECOMMENDED SOLUTION. THE DEALER KEPT THE VEHICLE FOR WEEKS. THE MANUFACTURER DID NOT PROVIDE THE DEALER WITH A REMEDY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.