NHTSA Complaint #10947432 — 2012 FIAT 500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10947432
Vehicle	2012 FIAT 500
Component	POWER TRAIN
Date of Incident	January 24, 2017
Date Filed	January 24, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

DEALER WILL NOT CONFIRM A SERVICE APPOINTMENT FOR SA RECALL NUMBER16V-302, MANUFACTURER RECALL NUMBERS34 WHICH WAS ISSUED BACK IN MAY OF 2016. I ADVISED TONKIN FIAT THAT I AM AWARE THIS IS A SAFETY RELATED RECALL WHICH POSES A CRASH RISK. DEALER DID NOT RESPOND UNTIL I HAD SUBMITTED THREE REQUESTS FOR SERVICE. THEN, ONCE THEY DID RESPOND, THEY REFUSED TO SCHEDULE A SERVICE APPOINTMENT. PLEASE HELP.

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