NHTSA Complaint #10947008 — 2005 TOYOTA 4RUNNER

2005 4RUNNER SPORT 4.7. I'VE GOT 82K MILES ON IT. CLEAN TITLE AND RECORD, NO FLOOD DAMAGE, ACCIDENTS, ECT... THE DRIVER'S SIDE LOWER STRUT MOUNT BROKE OFF WHILE DRIVING. THE TOYOTA TECHNICIAN AT THE DEALERSHIP SAID IT WAS DUE TO EXCESSIVE CORROSION AND THE QUALITY OF THE METAL IN THE AREA ON THE FRAME WAS SO BAD IT WOULD BE UNREPAIRABLE AND A TOTAL LOSS WITHOUT A NEW FRAME. I WAS GOING 20 MILES PER HOUR DRIVING STRAIGHT AND I LOST CONTROL AND IT PULLED ME TO THE RIGHT,OFF THE ROAD. HAD THIS HAPPENED AT HIGHWAY SPEEDS IT WOULD'VE BEEN A CATASTROPHIC FAILURE AND CAUSED A SERIOUS ACCIDENT. THE WHEEL WAS UP AGAINST THE TOP OF THE WHEEL WELL AND THE CV DRIVE SHAFT WAS TORN OUT. TOYOTA COSTUMER SERVICE SAID THAT IT WASN'T UNDER WARRANTY OR RECALL AN OFFERED NO COURSE OF SOLUTION OR ACTION. I'D ASSUME A COMPANY THAT BOASTS UPON THEIR VEHICLE LONGEVITY WOULD EXPECT A CAR TO BE DRIVABLE FOR MORE THAN 82,000 MILES BEFORE THE MAIN STRUCTURAL COMPONENT OF THE VEHICLE FAILS. THIS VEHICLE HASN'T BEEN DRIVEN EXCESSIVELY IN THE SALT DURING THE WINTER EITHER AND NO AFTERMARKET UNDERCOATING WAS APPLIED TO THE VEHICLE. I NOW OWN A TOTALED VEHICLE WITH NO ONE OWNING UP TO A CLEAR FACTORY DEFECT. * TOYOTA REPLACED A FRAME IN MY FRIEND'S 2006 4RUNNER SPORT, WITH 162K IN 2014. I DIDN'T FIND A WARRANTY OR RECALL ON THAT MODEL EITHER. *TR