NHTSA Complaint #10946842 — 2013 DODGE CHARGER

MY ISSUE WITH THE VEHICLE IS THE RACK AND PINION LOCKING UP ON ME WHEN I TURN LEFT. I TOOK IT INTO DODGE AND THEY DIDN'T WANT TO DO ANYTHING WITH IT BECAUSE THE PROBLEM WASN'T HAPPENING AT THE TIME THAT IT WAS BROUGHT INTO THE SHOP, THIS WAS WHEN I HAD WARRANTY THAT I PAID EXTRA FOR AND EVERYTHING. AFTER IT GOT WORSE, I LOST CONTROL OF IT MAKING A LEFT AND I HIT A CURB, WHICH CAUSED ME TO HAVE TO GET A NEW TIRE. AS I AM DRIVING TO CLASS OR WORK, I GO TO MAKE MY REGULAR LEFT AND MY CAR KEEPS LOCKING UP AS I TURN SO I HAVE TO FORCE IT OUT OF THE LEFT TURN. I WOULD GET THE PROBLEM FIXED, BUT THE ISSUE WITH THIS IS THAT IT IS OVER $1000 TO GET FIXED. NOW MY MOTHER DRIVES MY CAR SOMETIMES, AND SHE HAS A PROBLEM WITH DRIVING MY CAR BECAUSE OF THIS, SO SHE DOES NOT DRIVE IT ANYMORE. THIS ISSUE COULD BE A PROBLEM FOR SOMEONE ELSE BECAUSE IT CAN LOCK UP AND CAUSE A BAD ACCIDENT, KILL OR SERIOUSLY INJURE SOMEONE. THIS PROBLEM SHOULD NOT BE HAPPENING CONSIDERING HOW NEW THE VEHICLE IS AND I THINK THEY SHOULD BE INVESTIGATE BECAUSE THEY DIDN'T FIX IT DURING WARRANTY BECAUSE THE ISSUE WAS NOT CONSISTENT. BASED ON FORUMS, I ALSO SEE OTHER PEOPLE HAVE A SIMILAR PROBLEM. NOW IT IS EVERY TIME I TURN ON THE CAR IT LOCKS UP WHEN I TURN LEFT, IT IS VERY UNSAFE.