NHTSA Complaint #10946821 — 2009 NISSAN ALTIMA ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10946821
Vehicle	2009 NISSAN ALTIMA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	January 13, 2017
Date Filed	January 20, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

VEHICLE WOULD NOT START. KEYLIGHT FLASHED. CAR NEEDED TO BE TOWED IN HEAVY RAIN FROM MY WORK IN AN UNSAFE AREA AND TOWED TO MY HOUSE AND DEALERSHIP. CAR HAS FAULTY ELECTRONIC STEERING COLUMN LOCK. NISSAN WILL NOT HONOR EXTENDED WARRANTY EVEN THOUGH THIS WAS A KNOWN ISSUE TO NISSAN. I WAS TOLD BY NISSAN CONSUMER AFFAIRS THAT THE EXTENDED WARRANTY WAS NEVER ADVERTISED TO CONSUMERS AND WAS NOT A RECALL BUT THE EXTENDED REPAIR WARRANTY WAS AVAILABLE UNTIL APRIL 25 2016. I FIND THIS UNACCEPTABLE AND I'M UNSAFE ALSO PUTTING MY FAMILY AT RISK. NISSAN CONSUMER AFFAIRS HAVE ASSIGNED A CASE NUMBER TO ME. CASE NUMBER IS [XXX]. PLEASE HELP ME. THANK YOU. * INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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