NHTSA Complaint #10946571 — 2013 NISSAN ALTIMA

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 10946571
Vehicle 2013 NISSAN ALTIMA
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 69,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I HAVE A 2013 NISSAN ALTIMA AND THE SUNROOF EXPLODED! AS I WAS PARKING AT A LOCAL GROCERY STORE I HEARD A LOUD BOOM. IT SOUNDED LIKE A GUNSHOT / OR AN IMPACT TO MY CAR. I STAYED IN THE VEHICLE THINKING SOMEONE SHOT AT ME. NO ONE IN THE PARKING LOT SEEMED TO HAVE HEARD ANYTHING. I GET OUT OF THE CAR AND AT FIRST DIDN'T NOTICE. I ONLY LOOKED AT THE TIRES AND BODY TO SEE WHAT HIT IT. I GET BACK IN THE CAR AND HEAR CRACKING. I OPEN THE SHADE AND BITS OF GLASS FELL. I WAS LIKE WOW. HOW DID THIS HAPPEN. THERE IS NO IMPACT SPOT NOR CRATER. NOTHING TO SHOW IF IT WAS SHATTERED BY A ROCK OR ANYTHING. I LOOKED ALL AROUND THE GROUND. I KIND OF THOUGHT MAYBE A BIRD FELL. BUT NOTHING. ROBBINS NISSAN DID NOTHING TO HELP. ALL THEY SAID WAS AFTER OTHER COMPLAINTS AND INVESTIGATIONS THEY CONCLUDED THAT THE SUNROOF O MY SHATTERS ON IMPACT. WELL HOW CAN THIS BE IF I WAS IN A PARKING LOT. ALSO THE TEMPERATURE THAT DAY DIDN'T GET ABOVE 90 DEGREES. IT WAS NOT A REALLY HOT DAY HERE IN HOUSTON. I'M NOT SURE WHAT TO DO. IT'S TOO EXPENSIVE TO REPLACE. I HAD TO DRIVE HOME AND WHEN I DID THE CENTER PIECE FLEW OUT :( I HAVE IT TAPED UP! IT'S BEEN 3 MONTHS. I JUST DON'T BELIEVE I SHOULD PAY FOR A REPAIR THAT WAS A MANUFACTURING DEFECT.

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