NHTSA Complaint #10945706 — 2013 GMC TERRAIN VISIBILITY/WIPER

Complaint Details

ODI Number	10945706
Vehicle	2013 GMC TERRAIN
Component	VISIBILITY/WIPER
Date of Incident	September 1, 2016
Date Filed	January 17, 2017
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AT THE END OF AUGUST THE PART FOR THE RECALL REMEDY WAS NOT AVAILABLE. WHILE DRIVING IN THE RAIN, THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE DEALER WANTED THE CONTACT TO PAY FOR THE REPAIR AND GET REIMBURSED WHEN THE PART ARRIVED. THE CONTACT WAS NOT SATISFIED WITH THIS SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 05/31/17*LJ UPDATED 08/15/2017*JS

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