NHTSA Complaint #10945567 — 2013 CHEVROLET SILVERADO 1500

MY TRUCK HAS BEEN CONSUMING EXCESSIVE OIL. I HAVE USED THE SYNTHETIC OIL THAT IS SPECIFIED AND CHANGED THE OIL EVERY 5000 MILES. TOOK IT TO THE DEALER AND THEY SAID THEY HAVE IDENTIFIED PROBLEMS WITH THE ENGINE BUT MY WARRANTY HAS EXPIRED. I HAD TO SPEND ANOTHER $2,000 FOR AN EXTENDED WARRANTY TO COVER THE FUTURE FIXES THEY DESCRIBED. THERE SHOULD HAVE BEEN A RECALL TO FIX THIS PROBLEM WHEN IT WAS IDENTIFIED. I BOUGHT THIS VEHICLE NEW AND HAVE NEVER BEEN TOLD OF THE ISSUE UNTIL I COMPLAINED TO A CHEVY DEALER. THEY KNOW IT EXISTS YET THEY TRY TO FIX IT WITH A BAND-AIDE TYPE SOLUTION. IN THE END I HAD TO SPEND $2,000 TO COVER A PROBLEM THEY KNEW EXISTED YET DID NOT LET ME KNOW SO I COULD BRING IT IN BEFORE THE WARRANTY EXPIRED. NOW I AM TOLD I HAVE TO ENDURE AN OIL CONSUMPTION TEST REQUIRING ME TO DRIVE 45 MINUTES TO THE DEALER, WAIT FOR MY TEST AND RETURN AGAIN. THEN THEY EXPERIMENT WITH THREE DIFFERENT THINGS THAT MIGHT FIX IT BEFORE THEY REPLACE THE ENGINE COSTING ME TIME, MONEY AND INCONVENIENCE. AS I TYPE THIS I HAVE TO ENDURE THE CHEVY TRUCK COMMERCIAL THAT SAYS THEY ARE THE BEST BUILT, LONGEST LASTING TRUCK. I AM DISAPPOINTED AND FRUSTRATED. I SHOULD HAVE BEEN NOTIFIED OF THIS PROBLEM LONG AGO.