NHTSA Complaint #10945457 β 2011 FORD F-150
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10945457 |
| Vehicle | 2011 FORD F-150 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 83,603 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SD |
Consumer Description
STEERING FROZE AND I COULD NOT TURN LEFT. WE WERE DRIVING INTO TOWN FROM THE LAKE, PULLING OUR BOAT. BEGAN TO NOTICE THE TRUCK WAS NOT ALLOWING ME THE ADJUST LEFT AND ABOUT 5 MINUTES LATER WE COULD NOT TURN LEFT. I PULLED AS A HARD AS I COULD AND COULD ONLY MOVE THE WHEEL ABOUT 1 INCH LEFT. NEXT DAY THE RADIO DISPLAY SCREEN SAID SOMETHING ABOUT POWER STEERING SYSTEM. I TOOK THE TRUCK TO MCKIE FORD IN RAPID CITY SD BY DRIVING ONLY WHERE I COULD TURN RIGHT. FORD DEALER REPLACED THE STEERING GEAR AND CHARGED ME $1500. AND NO GUARANTEE THE "NEW" EPAS GEAR BOX WON'T FAIL. VERY FRIGHTENING TO BE DRIVING AND NOT BE ABLE TO MOVE OR TURN LEFT! AND I SEE FORD HAS STARTED RECALLING SOME OF THERE VEHICLES WITH THIS SAME SYSTEM. HOW CAN THEY RECALL SOME NOT ALL? IN HINDSIGHT, THERE WAS A SYMPTOM FOR ABOUT 2 YEARS: WHEN DRIVING THROUGH A LEFT CURVE THE TRUCK WOULD "BUCKLE" OR KICK EVER SO SLIGHTLY TO THE RIGHT AS IF THE TIE ROD WAS LOOSE. I TOOK IT TO THE FORD DEALERSHIP A COUPLE TIMES AND THEY WERE UNABLE TO TELL ME WHY IT WAS DOING THAT. *TR
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