NHTSA Complaint #10944679 — 2011 HARLEY-DAVIDSON FLHX

I HAVE A 2011 HARLEY DAVIDSON STREET GLIDE. THE ANTI-LOCK BRAKE SYSTEM (ABS) FAILED LAST WEEK AND I ALMOST COLLIDED WITH A CAR THAT HAD STOPPED IN FRONT OF ME. THE FRONT BRAKE FROZE AND WAS UNUSABLE. HARLEY REQUIRES YOU CHANGE THE BRAKE FLUID EVERY 2 YEARS WHICH I DO, ACTUALLY AT ABOUT EVERY $10K MILES. I'M ADAMANT ABOUT FLUID CHANGES. I CHANGE ENGINE OIL EVERY 5K MILES (AMSOIL) AND REPLACE ENGINE, TRANSMISSION, PRIMARY AND BRAKE FLUID EVERY $10K MILES. THIS IS A HUGE SAFETY ISSUE. NHTSA IS CURRENTLY INVESTIGATING 2008 - 2011 MODELS WITH ABS AND HAS RECEIVED 43 COMPLAINTS AND AT LEAST 3 CRASHES. THIS SEEMS TO BE A BID PROBLEM READING HARLEY FORUMS. HARLEY CLAIMS THAT THE MOISTURE FOUND IN OLD, CONTAMINATED BRAKE FLUID CAN DAMAGE THE ACTUATOR VALVES FOUND IN THE ANTI-LOCK BRAKING SYSTEM. NTHSA STATES ABS FAILURE WHICH COULD LEAD TO A SAFETY RECALL IN THE US, POSSIBLY FOLLOWED BY WORLDWIDE RECALLS OF UP TO 430,000 MOTORCYCLES. AFTER THE ABOVE INCIDENT I HAD A LOCAL MOTORCYCLE SHOP CHECK IT OUT, THEY FLUSHED THE BRAKE SYSTEM, TOOK IT OUT FOR A RIDE AND THE FRONT BRAKE FAILED AGAIN. I CALLED HARLEY, THEY STATED IT HAD TO BE CONFIRMED BY A HARLEY DEALER AND PROVIDED ME WITH A HARLEY ABS CASE FILE NUMBER: 2951309. THE LOCAL HARLEY DEALER PICKED IT UP TODAY AND CONFIRMED THE ABS MODULE NEED TO BE REPLACED. THEY CALLED HARLEY CORPORATE AND WAS TOLD: MOISTURE IN THE BRAKE FLUID CAUSED THE PROBLEM AND THEY WOULDN'T PAY FOR IT. I ASKED THE LOCAL HARLEY DEALER HOW CORPORATE COULD CLAIM THAT AND THE ANSWER WAS I HAD NO SERVICE RECORDS WITH THE HARLEY DEALER. I CALLED CORPORATE AND STATED I'VE BEEN DOING AS STATED ABOVE. BASICALLY I WAS TOLD I CAN'T PROVIDE INFO TO SUBSTANTIATE MY CLAIM. COMPLAINT HAS BEEN FILED WITH THE BBB AS WELL: BBB COMPLAINT ID 11933554