NHTSA Complaint #10944383 — 2008 VOLKSWAGEN PASSAT

MY VEHICLE (2008 VW PASSAT) STARTED HAVING ACCELERATION ISSUES AND WOULD ONLY GO UP TO 40 MPH AS WELL AS ALSO HAVING A ROUGH START UP WHEN TURNING MY CAR ON. I PROCEEDED TO TAKE IT INTO THE DEALERSHIP TO HAVE THIS LOOKED AT AND AT FIRST THEY CLAIMED THAT I NEEDED A NEW HIGH PRESSURE FUEL PUMP WHICH WOULD COST ME AROUND $700. LATER IN THE DAY, I RECEIVED A CALL BACK TELLING ME THAT MY INTAKE CAMSHAFT WAS BROKEN AND THAT THEY COULD NOT MAKE THE REPAIR WITHOUT REPLACING THIS AS WELL. NOW MY TOTAL WAS UP TO $2000. AFTER DOING SOME RESEARCH AND CALLING AROUND TO COMPARE PRICES, I TALKED TO A REPAIRMAN THAT HAD TO REPLACE HIS CAMSHAFT IN THE SAME YEAR VW CAR BECAUSE OF SIMILAR ISSUES. I FOUND THAT MY MODEL 2008 VW PASSAT WAS BUILT WITH A FAULTY INTAKE CAMSHAFT REVISION B WHICH WAS FOUND TO BE ABRASIVE AND CAUSING FRICTION WITH THE FUEL PUMP. SINCE 2008 VW FOUND A SNEAKY WAY TO REPLACE THIS WITH A REVISION A CAMSHAFT AND NOT RECALL THE PREVIOUS PART, WHICH HAS NOW, OVER TIME CAUSED MY $2,000 PROBLEM AND COULD HAVE PUT MY FAMILY AT RISK OF AN ACCIDENT DUE TO ACCELERATION ISSUES. I GUESS THIS REPAIR WOULD HAVE FALLEN UNDER MY POWERTRAIN WARRANTY, WHICH HAS SINCE EXPIRED, BUT MOST CAR ISSUES TAKE LONGER THAN THE WARRANTY PERIOD ANYWAYS, ESPECIALLY THOSE WHICH OCCUR OVER TIME WITH FAULTY PARTS. I HAVE TALKED TO VW AND THEY CANNOT DO ANYTHING FOR ME AND THERE IS NOT AN OPEN RECALL ON THIS PART AND NEVER HAS BEEN. THE ISSUE WAS JUST PUSHED UNDER THE RUG, HOPING TO BE IGNORED FOREVER. UNTIL NOW, I WILL NOT ALLOW OTHER TO SUFFER WHAT I AM GOING THROUGH NOW AND VW HAS A BAD REPUTATION WITH BEING DISHONEST RIGHT NOW SO WHY WOULDN'T THEY HIDE YET ANOTHER ISSUE? PLEASE LOOK INTO THIS FOR ME AND PROVIDE ME WITH FURTHER STEPS TO TAKE ACTION. *TR