NHTSA Complaint #10944286 — 2015 RAM PROMASTER

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	10944286
Vehicle	2015 RAM PROMASTER
Component	SERVICE BRAKES
Date of Incident	October 13, 2016
Date Filed	January 11, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

PARKING BRAKE INITIALLY WOULD NOT RELEASE AND STAY LOCKED ON. BRAKE SHOES WORE DOWN TO THE POINT THAT NOTHING WAS LEFT ON THE BRAKE PADS TO HOLD THE VEHICLE IN PLACE TO KEEP IT FROM ROLLING DOWN A HILL. THE VAN TRANSMISSION IS AN AUTOMATED MANUAL WITH NO CLUTCH, SO THERE IS NO WAY TO LEAVE THE VAN IN GEAR WHEN STOPPED AND USE THE TRANSMISSION TO KEEP THE WHEELS FROM ROLLING. I TOOK THE VAN TO THE DEALER. THEY WERE AWARE OF THE PROBLEM BUT WERE UNSURE OF WHY THIS ISSUE WAS HAPPENING. THEIR SOLUTION WAS TO ADD ALL NEW PARKING BRAKE PARTS COSTING ME A TOTAL OF $1400 TO REPLACE.

Related Complaints for the 2015 RAM PROMASTER

Other SERVICE BRAKES Complaints

#11706117 — December 19, 2025 — The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the ...

#11169878 — January 14, 2019 — RECENTLY THIS VEHICLE WAS PARKED ON A SLIGHT INCLINE AND AFTER THE EMERGENCY BRAKE WAS APPLIED THE VEHICLE BEGAN TO R...

#11149959 — November 7, 2018 — THERE IS A SERIOUS DEFECT IN THE PARKING BRAKE WHICH CAUSES IT TO FREEZE AND LOCK UP IN COLD TEMPERATURES. THIS VEHI...

#11130466 — September 20, 2018 — MY TRUCK IS IN GETTING BRAKES CHANGED FOR THE THIRD TIME THERE IS ONLY 36000 MILES ON IT EVERY TIME I BROUGHT IT BRAK...

#11084687 — April 12, 2018 — I BOUGHT THE RAM PRO MASTER 2015 BRAND NEW AND HAD TO REPLACE THE PARKING BTAKE OUT 4 TIMES AND REPLACED PARKING BRA...

Recent Complaints for the 2015 RAM PROMASTER

#11715546 — ENGINE — February 4, 2026 — The contact's boyfriend owns a 2015 Ram Promaster 2500. The contact stated that while her boyfriend was driving at an...

#11714967 — ENGINE — February 2, 2026 — Driving 55mph on highway when, the vehicle began to shudder abnormally, resulting in pulling over to the shoulder of ...

#11707980 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF) — December 31, 2025 — The contact owns a 2015 Ram Promaster 3500. The contact stated that while driving 70-75 MPH, the DEF warning light wa...

#11706117 — FUEL SYSTEM, DIESEL — December 19, 2025 — The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the ...

#11706117 — POWER TRAIN — December 19, 2025 — The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the ...