NHTSA Complaint #10940247 — 2009 GMC ACADIA

POWER STEERING WENT OUT WHEN RPMS ARE LOW. IN MY INCIDENT I WAS TRANSITIONING FROM ONE FREEWAY TO ANOTHER MAKING A RIGHT TURN ABOUT 40 MPH. I TOOK MY FOOT OFF THE GAS TO TAKE THE TURN SLOWLY. AS MY RPM WENT DOWN MY VEHICLE WOULD NOT TURN RIGHT ANY MORE. THE WHEEL GOT STUCK IN THE LAST POSITION BEFORE I LET GO OF THE GAS. I HAD TO GIVE IT GAS TO MAKE THE VEHICLE POWER STEERING WORK AGAIN. MY CONCERN WITH THIS IS NOT THAT THE POWER STEERING FAILED BUT THAT STEERING IN GENERAL WAS LOCKING. I HAVE DRIVEN CARS WITH OUT POWER STEERING AND NEVER HAVE TO WORRY MY WHEEL WILL LOCK. THE DEALER SAYS I NEED A NEW POWER STEERING PUMP. BUT AGAIN IT SHOULD NOT LOCK MY TURN. I HAD TO GIVE IT GAS TO GET THE RPM UP AND THEN IT WOULD TURN. ONCE OF THE FREEWAY AT THE STOP LIGHT I TRIED TURNING THE WHEEL AND IT WOULD NOT TURN. ONCE I GAVE IT GAS WE WERE FINE. I SHOULD NOT HAVE TO WORRY ABOUT GETTING STUCK IN THE MIDDLE OF THE ROAD TURNING. MY RESEARCH HAS FOUND MANY ISSUES WITH ACADIA STEERING PUMP. THIS IS A SAFETY ISSUES THAT COULD OF CAUSED A MAJOR ACCIDENT.