NHTSA Complaint #10940079 — 2014 KIA SOUL STEERING

Complaint Details

ODI Number	10940079
Vehicle	2014 KIA SOUL
Component	STEERING
Date of Incident	January 2, 2017
Date Filed	January 6, 2017
Mileage	29,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

2014 KIA SOUL STEERING FAILURE 16 MONTHS AFTER RECALL REPAIR WAS DONE TO PREVENT IT (NHTSA CAMPAIGN ID NUMBER 15V736000). THE STEERING MADE A CLUNKING SOUND WHILE MAKING A LEFT TURN AT A STOP SIGN ON A CITY STREET AND THE CAR CONTINUED STRAIGHT ACROSS THE INTERSECTION. STEERING ABILITY WAS COMPLETELY DISCONNECTED. 29,000 MILES ON THE ODOMETER. DEALER INSPECTION FOUND THE RACK AND PINION PLUG REPAIR PROCEDURE WAS NOT INVOLVED, AND INSTEAD THE CAUSE WAS THE SPLINE SEPARATING FROM THE SHAFT. NO CAUSE WAS IDENTIFIED. MANUFACTURER WAS NOTIFIED.

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