NHTSA Complaint #10940060 — 2008 CHEVROLET SUBURBAN

MY VEHICLE HAS AN OIL CONSUMPTION ISSUE, LIKE MANY OF THE 07-08 MODELS. WE HAVE TAKEN IT TO 2 DEALERSHIPS, AND THEY REQUEST THAT WE REPLACE THE CAM AND LIFTERS. WE HAVE BEEN TOLD BY 2 DIFFERENT CHEVROLET DEALERSHIPS THAT THIS IS A BAD DESIGN BY CHEVY, AND THEY SEE IT ALL THE TIME WITH THIS YEAR. THEY ALSO STATED THAT THEY WOULD NOT EVEN SELL OUR VEHICLE ON THEIR LOT IF WE TRADED IT IN. I LIVE IN A SMALL TOWN, AND I KNOW 4 PEOPLE WHO HAD THIS SAME ISSUE, AND HAD TO BUY NEW VEHICLES BECAUSE CHEVY DID NOT OFFER A SOLUTION. THE REPAIRS COST APPROXIMATELY $5000. OUR ONLY OPTION IS TO TRADE IT IN OR PAY THE REPAIRS OUT OF POCKET. THIS IS A BAD DESIGN BY CHEVY, AND A SAFETY ISSUE. WE CANNOT DRIVE OUR VEHICLE AT THIS TIME. WHEN THE ISSUE BEGAN IN OCTOBER OF 2016 WE WERE DRIVING DOWN THE HIGHWAY AND IT STARTED MAKING A KNOCKING NOISE. WE TOOK THE VEHICLE TO A CHEVY DEALERSHIP IN FOLEY ALABAMA, (SOUTHERN CHEVROLET) AND WERE TOLD BY THEM IT IS A BAD DESIGN, AND THEY HAVE SEEN MANY TRUCKS WITH THE SAME ISSUE. THEY DIAGNOSED AND GAVE US THE OPTION OF REPLACING THE CAM AND LIFTERS FOR $5000. WE DID NOT DO THIS AT THE TIME, AND TOOK IT TO ANOTHER MECHANIC WHO STATED HE HAD SEEN THIS ISSUE MULTIPLE TIMES HIMSELF. HE GAVE US A TEMPORARY FIX, AND WE DROVE THE VEHICLE HOME. WE TOOK IT TO OUR LOCAL CHEVY DEALERSHIP WHO TOLD US THE EXACT SAME THING. *TR