NHTSA Complaint #10939622 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10939622
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	December 22, 2016
Date Filed	January 4, 2017
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THERE WAS A RECALL FOR THE POWER STEERING 14S05 JULY 2014. WHICH I BROUGHT MY CAR IN FOR AND THEY REPROGRAMED THE COMPUTER. ONE TIME THE POWER STEERING FAILED BUT RESTARTING CAR MADE IT WORK. LAST WEEK MY POWER STEERING FAILED THIS WAS 2 YEARS AFTER THE REPROGRAMING. I BROUGHT IT TO FORD LIVERMORE, CA AND THEY DIAGNOSED THE TORQUE SENSOR WAS THE PROBLEM WHICH WAS NOT FIXED DURING THE RECALL WHEN I BROUGHT IT IN. ANYWAY JUST WANTED TO SAY FORD DID NOT FIX MY POWER STEERING PROBLEM AND IS A SAFETY ISSUE. VEHICLE WAS AT A STOP LIGHT RESTARTED CAR AND POWER STEERING CAME BACK. DROVE HOME PARKED IN GARAGE AND NEXT TIME STARTED CAR POWER STEERING WAS OUT

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