NHTSA Complaint #10939293 — 1998 CHEVROLET LUMINA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10939293
Vehicle	1998 CHEVROLET LUMINA
Component	ENGINE
Date of Incident	December 28, 2016
Date Filed	January 3, 2017
Mileage	185,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 1998 CHEVROLET LUMINA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY CAUSED OTHER ISSUES WITH THE VEHICLE. WHEN THE VEHICLE WAS STARTED, SMOKE APPEARED UNDER THE HOOD AND THE CONTACT NOTICED A CRACK IN THE VACUUM HOSE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 185,000.

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