NHTSA Complaint #10939282 — 2015 FIAT 500

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. issue reported to NHTSA

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Complaint Details

ODI Number	10939282
Vehicle	2015 FIAT 500
Component	EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Date of Incident	January 3, 2017
Date Filed	January 3, 2017
Mileage	8,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

SINCE I BOUGHT THE CAR A YEAR AGO I HAVE BEEN HAVING A PROBLEM WITH THE RADIO SUDDENLY INCREASING VOLUME TO MAXIMUM STARTLING ME. THIS CAN HAPPEN WHEN I FIRST START THE CAR, WHILE DRIVING ON CITY STREETS OR HIGHWAYS, OR STATIONARY. IT CAN HAPPEN JUST ONCE AT A RANDOM TIME OR MULTIPLE TIMES. I HAVE CONTACTED THE DEALER ABOUT THE PROBLEM AND IT IS A KNOWN PROBLEM TO THEM. THEY STATE THEY NEED A FIX FROM FIAT WHICH HAS NOT HAPPENED YET EVEN AFTER ALL THIS TIME. THEY TOLD ME TO CONTACT FIAT AMERICA AND THEIR ATTITUDE WAS THAT IS WAS THE DEALER'S PROBLEM. I JUST WANT THIS FIXED BEFORE I AM INVOLVED IN A SERIOUS ACCIDENT BECAUSE OF THE SUDDEN BLAST OF NOISE AT A BAD TIME. IT APPEARS THE PROBLEM ONLY OCCURS ON RADIO STATIONS THAT DISPLAY ADDITIONAL INFORMATION BEYOND THE FREQUENCY. THERE HAS BEEN NO CHANGES TO THE CAR SINCE I BOUGHT IT AND IT ONLY HAS 8700 MILES ON IT. *TR

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