NHTSA Complaint #10939215 — 2008 FORD FUSION POWER TRAIN

Complaint Details

ODI Number	10939215
Vehicle	2008 FORD FUSION
Component	POWER TRAIN
Date of Incident	November 10, 2016
Date Filed	January 3, 2017
Mileage	147,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE PTU ON MY CAR WENT OUT LAST MONTH. WHEN I CALLED THE DEALER TO ORDER IT I WAS INFORMED BY THE PARTS DEPARTMENT TO LOOK INTO RECALLS BECAUSE THERE IS A KNOWN ISSUE. I STARTED LOOKING AND THERE IS A RECALL FOR THIS PARTICULAR PTU ON THE EDGE, FLEX AND SOME FUSIONS...BUT NOT FOR MINE...I HAVE CALLED FORD AND ASKED WHY AND I WAS GIVEN NO EXPLANATION. THIS UNIT WAS MANUFACTURED BY FORD TO BE A NON-SERVICEABLE LIFETIME UNIT...OBVIOUSLY IT IS NOT. THEY HAVE ADMITTED THAT THERE IS A PROBLEM AND EVEN REPLACED SOME OF THEM...WHY IS MINE NOT COVERED WHEN IT IS THE SAME EXACT PARTS AS THE OTHERS? I HAVE ALSO FOUND THAT A CLASS ACTION LAW SUIT IS BEING FILED OVER THIS ISSUE.

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