NHTSA Complaint #10938956 — 2014 BMW I3 REX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10938956
Vehicle	2014 BMW I3 REX
Component	POWER TRAIN
Date of Incident	December 9, 2016
Date Filed	January 1, 2017
Mileage	17,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

LEFT MOTOR MOUNT BOLT BROKE WHEN TRAFFIC LIGHT TURNED GREEN AT 4:00 PM IN FRIDAY RUSH HOUR TRAFFIC. THE BOLT FAILURE SHIFTED MOTOR DOWN ~3" AND BROKE POWER CABLE(S) AND BATTERY COOLING LINES. THE CAR SHIFTED INTO "N", ONCE, AND ROLLED OFF THE ROAD INTO A PARKING PLACE. SHIFTED INTO "P" AND CONTACTED BMW ROAD SIDE SERVICE. BMW SERVICE ASKED TO SHIFT INTO "N" BUT THE CAR REMAINED IN "P". THEY DID NOT HAVE WORKAROUND INSTRUCTIONS TO FORCE IT INTO "N" AND REPORTED THERE WERE NO TIRE "SKATES" TO SLIDE CAR ON A FLAT-BED. MORE TECHNICAL DETAILS AT: HTTP://WWW.MYBMWI3.COM/FORUM/VIEWTOPIC.PHP?F=15&T=4266#P37104

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