NHTSA Complaint #10938545 — 2017 MERCEDES-BENZ GLC

REFER TO 2016 GLC-300 COMPLAINTS ABOUT SCREECHING SERVICE BRAKES AND COPY/PASTE COMPLAINTS HERE. 2017 MODEL HAS THE SAME SCREECHING NOISES AND CAR WAS PURCHASED IN AUGUST 2016. GOING SLOWLY IN REVERSE OR FORWARD FROM COLD START WILL CAUSE LOUD SCREECHING NOISES. MY NEIGHBORS HAVE CONFRONTED ME ABOUT THE CAR NOISES. IT'S ABSURD THAT THE DOCUMENTED ISSUES FROM THE 2016 MODEL CONTINUES IN THE 2017 MODEL. DEALERS ARE AWARE AND HAVE SAID APPLYING BRAKE PASTE DOES NOT HELP. A LARGER FIX IS STILL IN THE WORKS. THE NOISE IS ALSO MAKING US ATTEMPT TO BACK OUT OF THE DRIVEWAY WITH AS LITTLE BRAKING AS POSSIBLE. AFTER DRIVING A FEW MILES THE SCREECHING WILL MOSTLY STOP. THERE HAVE BEEN OTHER OCCASIONS WHEN IT HAS NOT--LIKELY DUE TO WET OR COLD WEATHER CONDITIONS. AS OF 12/29/2016, DEALER IS SAYING A NEW FIX MAY BE COMING 1/5/2017. I AM HOPEFUL BUT WEARY AND WILL PROCEED WITH LEMON LAW PROTOCOLS. *TR