NHTSA Complaint #10938396 — 2010 NISSAN 370Z

I HAVE A NISSAN 370 Z AND UP TO THIS POINT I REALLY ENJOYED THE CAR THAT WAS UNTIL AN KNOWN ISSUE OF THE STEERING LOCK WENT OUT ON MY CAR AND LEFT ME STRANDED FOR 16 HOURS. I CALLED NISSAN AFTER I SPENT $1162.00 TO TRY TO GET REIMBURSED. I WAS INITIALLY TOLD I WOULD NOT REIMBURSED WHICH AFTER READING ONLINE HOW SOME PEOPLE WERE REFUSED REIMBURSEMENT INITIALLY I KEPT PURSUING A REIMBURSEMENT. STEPHANIE FROM A REGIONAL OFFICE CALLED AND BASICALLY TRIED TO LOW BALL ME BY OFFERING $500 REIMBURSEMENT. BELOW IS A FORUM LINK FOR THE KNOWN ISSUE OF THE STEERING LOCK. OTHER CUSTOMERS WERE OFFERED A FULL REIMBURSEMENT BUT FOR SOME REASON I AM NOT. THIS IS AFTER I BOUGHT THE CAR BRAND NEW AND HAVE BEEN A LOYAL CUSTOMER EVER SINCE. I THEREFORE WOULD LIKE A FULL REIMBURSEMENT. I FEEL THAT THIS IS ONLY FAIR. WHAT IF I HAD BEEN STRANDED ON THE WAY TO VISIT AN AIRFORCE BUDDY IN ALAMOGORDO NM IN THE MIDDLE OF THE DESERT WITH SPOTTY CELL PHONE SERVICE. 16 HOURS STRANDED COULD HAVE EASILY TURNED INTO SOMETHING MUCH WORSE. MY CASE FILE IS 24957255. HTTP://WWW.THE370Z.COM/NEW-ROADSTER-370Z-OWNER/65272-ATTENTION-2009-2010-OWNERS-STEERING-LOCK-WONT-START-ISSUES.HTML THIS IS A SERIOUS SAFETY CONCERN AND MUST BE ADDRESSED.