NHTSA Complaint #10938361 — 2009 GMC ACADIA

TAKATA RECALL IBOUGHT A USED 2009 GMC ACADIA IN JANUARY 2016 WITH 108,000 MILES ON IT. IN AUGUST MY CAR WOULDN'T START AND I HAD IT TOWED TO THE DEALERSHIP AND THEY SAID IT NEEDED A TIMING CHAIN WHICH WAS RECALLED. THEY CONTACTED GM AND THEY SAID THEY WILL NOT COVER THIS BECAUSE IT WAS FIXED 15,000 MILES AGO. I THEN CALLED GM AND THEY GAVE ME A CHECK FOR $990.00 IN WHICH IT ACTUALLY COST $3,200.00 TO FIX! I LOOKED ON LINE AND IT SAID THEY WOULD PAY FOR THE TIMING CHAIN UP TO 10 YEARS FROM THE DATE IN WHICH IT WAS FIRST PUT IN SERVICE FOR THE PROBLEM// OR UP TO 120,000 MILES WHICHEVER CAME FIRST. WELL, THIS CAR MAY HAVE BEEN FIXED BEFORE BUT IT DOESN'T STATE IF IT WAS FIXED BEFORE OR IF YOU WEREN'T THE ORIGINAL OWNER - IT STATES IT WILL BE COVERED UNDER THE RECALL. AT SOME POINT THEY REALIZED THEY WERE IN THE WRONG BECAUSE THEY GAVE ME A CHECK FOR $990.00 TOWARDS A $3,200.00 BILL." LEXI " FROM GM STATED SHE WOULD NOTE THAT THE CUSTOMER WASN'T HAPPY AND CLOSE OUT THIS COMPLAINT!! WOW!! STILL DEALING WITH THIS B.S.