NHTSA Complaint #10937861 — 2003 INFINITI FX35

THE RECALL ON THE AIR BAGS HAS KEPT ME FROM BEING ABLE TAKE MY KIDS TO THEIR EVENTS, TAKE PROSPECTS/CLIENTS OUT AND WHEN I CALLED INFINITY OF CHARLOTTE, NC-WHERE I PURCHASED THE CAR THEY WOULD NOT OFFER ME A RENTAL UNTIL FIXED. INSTEAD THEY OFFERED TO REPLACE THE AIR BAG WITH THE EXACT SAME MODEL AIR BAG. THE SERVICE DEPARTMENT REP SAID THERE WAS ONLY A 1% CHANCE THE BAGS WOULD DEPLOY SPRAYING SHRAPNEL THROUGHOUT THE CABIN. THERE HAVE BEEN 15 DEATHS ALREADY AND I WOULD NEVER RISK SOMEONE BEING KILLED OR DISFIGURED. I UNFORTUNATELY DON'T HAVE A RENTAL CAR SO I RISK IT EVERYDAY. APPARENTLY THE OTHER MODELS ALL GOT A REPLACEMENT VEHICLE FROM ENTERPRISE RENTAL CAR BUT NOT THE 2003 FX35.